Refunds for Online Learning Materials

  1. Failure to pick up your package does not exempt you from applicable online learning fees.
  2. The online learning administrative fee is non-refundable. 
  3. Textbooks can be returned for a refund up to the end of the second week of term. They must be in mint condition not damaged or marked in any way, and still in the shrink wrap, if applicable. Some special textbooks (for example, course reading packages or custom textbooks) are non-refundable. 
  4. Loaned materials (VHS tapes, video CD-ROMs and DVDs) must be received at the Centre for Online Learning by the date specified on the Media Return sheet in order to have the deposit refunded. 
  5. Some course supplies such as CDs and supplementary readings, etc. are included in the admin fee and are non-refundable.