Tuition Fee Appeals
The policies and procedures regarding Fees are listed in this section and the deadline dates and corresponding fee charges for dropping or withdrawing are listed in the Academic Dates section and have been approved by the Board of Governors. Students are responsible for ensuring that their registration is complete and accurate. Tuition fee appeals will not be considered for any circumstance arising from an error on registration or lack of attendance or participation in a course(s). Incomplete forms will not be processed and will be returned.
If, due to extenuating circumstances, students wish to appeal the assessment of tuition fees relating to dropped course(s) or withdrawal from the university, a Tuition/Late Registration Fee Appeal form MUST be completed, official supporting documentation scanned to email@example.com or returned to Enrolment Services confidential fax (519-884-8826), clearly marked Tuition Fee Appeal. If it is for medical reasons, the Supporting Medical Documentation form must be completed by your attending physician and returned to Enrolment Services. Normally, tuition fee appeals must be filed with Enrolment Services no later than 14 calendar days following the last day of regularly scheduled classes in the relevant term.
After this time period, only tuition fee appeals based on medical incapacity or bereavement and which are accompanied by official supporting documentation. The documentation must state the date the student was unable to continue participation in the course(s).
**Illness-based fee appeals must include an official medical note, complete with dates of illness, date examined by a physician, nature of illness, date the student was no longer able to participate in courses, and expected date of convalescence, if appropriate.**
**Bereavement-based fee appeals must include a death certificate or documentation from the funeral home.**
Normally, no appeal of any kind will be considered after six months from the last day of the term to which the disputed charges apply. All appeals will be reviewed using the following guidelines:
- A student is considered to be registered, and is responsible for fees, once courses have been selected online using LORIS. University policy states that students are financially indebted to the university for fees unless registration is cancelled, prior to the commencement of class each session. After classes begin, fees are charged according to the Schedule of Academic and Other Related Dates in the Undergraduate Academic Calendar.
- Approved refunds only, will be based on last date of participation in the course(s) and will be calculated according to the length of time you participated in the course(s).
- Incidental, Online Learning and miscellaneous fees are not refundable.
Note: The Tuition/Late Registration Fee Appeal Form is not to be used for late payment fees.