TM705
Technology, Design and Innovation
0.5 Credit

This course aims to provide an understanding of both design and innovation and how managers will need to build and harness these capabilities to be competitive in an increasingly demanding marketplace.   More specifically, the course examines:

1. the range, scope, and complexity of the issues and problems related to the strategic management of technology and innovation;
   
2. frameworks for assessing and auditing the innovative capabilities of a business organization;
3. Intellectual capital creation and the link between design and innovation;
4. the design process, its key principles, and some of the associated frameworks;
5. how design knowledge and capabilities can be applied to create innovative products, services, communications, customer experiences, business models, operational processes, and organizational structures;
6. the various types and purposes of knowledge communities;
7. the skills necessary to be effective as a general manager in the innovation process and the challenges of and requirements for successful management of design and innovation in organizations.